SLN Finserv Data Storage Policy

Effective Date: 01/01/2024
Version: 1.0
Approval Authority: Management, SLN Finserv
Contact Information: Email - support@slnfinserv.com |

Website: www.slnfinserv.com

1. Introduction

At SLN Finserv, safeguarding customer and business data is a top priority. This policy establishes guidelines for the collection, storage, protection, and usage of all data to maintain trust and comply with legal and regulatory requirements. It applies to employees, contractors, partners, and third-party service providers.

2. Objectives

The main objectives of this policy are:

  • To protect customer and partner information from unauthorized access, alteration, or loss.
  • To ensure compliance with national and international data protection laws, including GDPR and IT Act, 2000.
  • To maintain transparency regarding data handling practices.

3. Scope

This policy applies to:

  • All forms of data, including electronic, physical, and cloud-based data.
  • Data processed, stored, and transmitted internally or externally with third parties.
  • Employees, consultants, and external vendors who handle SLN Finserv's data.

4. Categories of Data Covered

  • Personally Identifiable Information (PII):
    • Customer names, addresses, contact numbers, and identification details (e.g., Aadhaar, PAN).
    • Financial data such as income, credit history, and account numbers.
  • Sensitive Data:
    • Passwords, biometric information, and loan application details.
    • Insurance policies and medical records.
  • Business Data:
    • Loan disbursement and repayment records.
    • Sales reports, revenue analytics, and expense records.
  • Operational Data:
    • Employee performance reviews, payroll details, and internal communications.